March 6, 2021
"We needed to replace an old woodstove that was original to a house built in 1984. It was not heat nor energy efficient, was used three times the five years we have lived in the house and personally was an eye sore of the room. I went online for the local shop in Wasilla and researched the brands available, which is quite a lot for what you want out of a stove. But a trip to Fire & Flue, Wasilla, sold me on the Norsk Kleber Kube 3 soap stone stove. If you research soap stone stoves the heat retention and efficiency of transferring heat is slightly better than traditional wood stoves. The old woodstove was taken out and the chimney flue cleaned. We also updated the slate/stone behind the old woodstove. There was wait time to schedule the install of the new stove of about 3-4 weeks but the install only took one day to include tiling the wall behind the stove and piecing together all of the parts of the stove. I am very pleased with the care the employees and staff came into our home and completed the job and cleaned up the site after themselves. Everyone we worked with was considerate and most importantly got along with our dog. Kiana and her team was a pleasure to work with."
February 23, 2021
"We had Alaska Fire & Flue install a brand new fireplace for us. We were in there on a Thursday, Jim came for an estimate Saturday & they installed Monday. Customer service was phenomenal!!! Communication was great and the install guys did a fantastic job. We would recommend these guys over and over again. Thank you Jim & Chris for such an easy transaction!"
December 9, 2020
"We purchased the Kuma Classic for the benefit of having heat all the time here in King Salmon. We have power outages often and always worry. Jim helped us at the Homer store. Not only did he help us in the purchase but went out of his way to accommodate our needs. Brought stove to us at airport, found us a place to stay when we couldn't leave with bad weather, drove us to hotel and got us back to airport next day. He arranged for Donny to install at our home. Donny was efficient and the installation went like clock work. We can't say enough of how these employees went out of their way to help us. We recommend them to anyone....anywhere who needs a better heating program here in Alaska. They would receive a 10 for effort if I could post that. Thank you Jim and Donny!"
November 9, 2020
Highly recommended"So grateful there is a second option in Homer that has excellent customer service. From receiving assistance in the purchase to time of delivery, we were impressed. "
February 1, 2020