Reviews
September 26, 2021
"We had a wonderful experience with Fire and Flue in Homer, Alaska. In spite of Covid and being short staffed the manager in Homer, Jim went out of his way to provide the services that we needed. He met with us personally face to face to discuss our needs. He then oversaw the installation himself. He made himself personally accessible by giving us his personal number. We would highly recommend Fire and Flue to anyone in the Homer area."
September 17, 2021
"I called for a chimney cleaning. The tech, Will, came out right as scheduled. He was very professional and left our stove very clean. I would recommend him to any one that needs their chimney serviced."
September 15, 2021
"Can’t say enough about Kiana and her staff,Daniel "
August 12, 2021
"I needed to replace an old pellet stove with a new woodstove and went to the shop in Soldotna. They had a good selection and I found one I wanted. The lady in the shop was very friendly and took my details so a sales rep could call me to discuss price and install.
2 hrs later Jim called me and he was very helpful. I needed the stove installed with short notice and he made it happen. He send a tech out the day after to inspect the chimney we had before install so we would know what parts we needed. Mike from their Homer Officer arrived as promised and did a thorough inspection. He explained everything to me in layman terms and it made me feel very comfortable with what they suggested. (chimney pipe replacement). It was not an upsell but simply the right way to do it.
Mike was also the tech who installed our new stove and chimney a few days later. He arrived on time in the morning and did the install. He had brought 1 wrong part so he called Jim from the Homer Office who promptly came out with the right part and made sure the install was completed to our satisfaction.
Overall a very positive experience. Dealing with specialized crafts can sometimes be intimidating for "regular" people and when heat/fire is involved there is a safety aspect to it but both Mike and Jim made the entire process smooth and comfortable.
Will use again next time I need anything with heat/fire/chimney.
Thank you Jim and Mike!"
August 11, 2021
"Alaska Fire "