Reviews

September 15, 2021

"Can’t say enough about Kiana and her staff,Daniel "
August 12, 2021

"I needed to replace an old pellet stove with a new woodstove and went to the shop in Soldotna. They had a good selection and I found one I wanted. The lady in the shop was very friendly and took my details so a sales rep could call me to discuss price and install. 2 hrs later Jim called me and he was very helpful. I needed the stove installed with short notice and he made it happen. He send a tech out the day after to inspect the chimney we had before install so we would know what parts we needed. Mike from their Homer Officer arrived as promised and did a thorough inspection. He explained everything to me in layman terms and it made me feel very comfortable with what they suggested. (chimney pipe replacement). It was not an upsell but simply the right way to do it. Mike was also the tech who installed our new stove and chimney a few days later. He arrived on time in the morning and did the install. He had brought 1 wrong part so he called Jim from the Homer Office who promptly came out with the right part and made sure the install was completed to our satisfaction. Overall a very positive experience. Dealing with specialized crafts can sometimes be intimidating for "regular" people and when heat/fire is involved there is a safety aspect to it but both Mike and Jim made the entire process smooth and comfortable. Will use again next time I need anything with heat/fire/chimney. Thank you Jim and Mike!"
August 11, 2021

"Alaska Fire "
April 10, 2021

Great Service!!

"I would like to thank the people @Alaska Fire & Flue for their quick response. The technician Austin was very professional and friendly. Answered all my questions and concerns. Would highly recommend Alaska Fire and Flue. "
April 10, 2021

Wonderful customer service

"Jim and his Homer crew helped us understand all the components we needed to understand to update our renter's fuel setup. We had to get a fuel line replaced, but needed to ask a lot of questions about our stand and configuration. Jim answered all our questions, told us about safety regulations to keep in mind, made honest recommendations to us as homeowners, and continues to be available for questions and service that feels like good-quality, genuine, and skilled work. When you realize "heating" involves a lot more than a toyo, call these guys for a positive experience that leaves you feeling taken care of!"
Alaska Fire and Flue LLC