Reviews
February 11, 2017
"We have worked with Ben from Alaska Fire & Flue several times over the years and he has always been wonderful to work with. He is prompt, thorough, pays attention to detail, never leaves a mess and has been a great resource answering questions we've had about our fireplace set up & wood burning safety in general. We recently replaced our old wood stove with a newer model and Fire & Flue offered the most competitive quote on the stove and installation work. When the work was finished, Ben actually adjusted the quote he gave us to a lower price since he was able to use some of the original parts of our wood stove setup. The new stove is wonderful & we are looking forward to using it for many years to come. Would recommend this company without reservation to anyone looking for great customer service & excellent work."
November 27, 2016
"The customer service was exemplary. We could not have asked for a better experience from the first time we stepped into the store untill Ben had our beautiful wood stove installed. We are so happy with it and would absolutely recommend Alaska Fire "
November 23, 2016
"WOW. Now, I am a tough critic, so take my word for it when I say, the folks at AK Fire and Flue are the people you want!! Ben came to our home and made a retrofit installation work WONDERFULLY! He was professional, very friendly, and extremely capable. If he can make it work at our house, he surely can at yours, as we had some very tricky aspects to maneuver around. The Osbourne we chose works GRRRREAT, heating our entire 1,960 sqft home. We cook on it too. Fabulous overall, and they provide constant, great, customer service."
November 23, 2016
"My experience was absolutely fantastic. They did an absolute fantastic job with our fireplace. We had existing pipe already in our house and not only were they able to work with us but even came out and did an inspection to make sure that we would be happy with where the placement would be. Not only would I use them again I go out of my way to tell anyone who will listen how great of a job they did. I even have close friends who are fireplace guys and I would still use Ben over any of them."
October 13, 2016
"These guys are great! Second time we've used them over the last 2 years. They were recommended to us by a friend who said they did a good job. (We had had a previous guy for many years who moved out of state). They arrived on time and were prepared to deal with our high and very steep metal roof. The best thing they did was when they came the first time a couple years ago. We had had a problem with our chimney chase leaking water when it rained or snowed. Over almost 30 years, no one had been able to fix this...not even a roofer when we had the roof done. But these guys fixed it, and not only does it not leak at all now, but their fix looks great and blends perfectly with the roof. Worth every penny!!! P.S. this is a real review, I am not personal friends with AK Fire "